Privacy Policy
Your privacy is important to us. This policy explains the information that Castle Building & Remodeling (“we,” “our,” or “us”) may collect from you, how it is used, and/or disclosed. By using our website, castlebri.com (the “Website”), you acknowledge and accept the practices and information described in this Privacy Policy.
1. Collecting Personal Information
1.1 Information You Provide Voluntarily
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Your name, email address, and phone number
- When you sign up for an appointment, consultation, or other service
- Request updates (including via SMS/text message)
- Fill out forms on our Website
- Communicate with us in person, by phone, email, or online
1.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain non-personal information such as:
- Domain name and IP address
- Type of Internet browser used
- Operating system
- Referring website(s) or services that led you to our Website
- Pages visited on our Website and the duration of each visit
We may use cookies and similar tracking technologies (e.g., pixels, tags, and scripts) placed by us or third-party service providers to collect this information.
1.3 SMS/Text Message Contact Information
If you provide your phone number, we may collect and store it to send you appointment reminders, confirmations, or relevant updates. By providing your number, you consent to receive text messages related to your appointments or our services. Message and data rates may apply.
2. Using Collected Information
2.1 Appointment and Service Updates
We use your information—particularly your phone number and/or email address—to communicate with you about your appointments, schedule changes, and other relevant notifications. We do not collect personal information for any other purpose.
2.2 Internal Business Purposes
We may use the information we collect to:
- Improve our products, services, and website functionality
- Customize user experience and content
- Analyze usage and trends for strategic decisions
2.3 Marketing and Promotions
With your consent and where permitted by law, we may use your information (such as your email address or phone number) to inform you about special offers, new products, services, or policy updates. You may opt out of marketing communications at any time by following the instructions provided or contacting us directly.
2.4 Third-Party Tracking and Advertising
We work with third parties (such as analytics providers and advertising networks) who use cookies and other identifiers to collect user data for advertising and remarketing purposes. See the “Your Consent and Choices” section below for opt-out options.
3. Protecting Your Information
We follow generally accepted industry standards to protect the information you submit to us, both during transmission and once we receive it. We use appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Website.
4. Cookies and Similar Technologies
4.1 Cookies
We may use “cookies” to enhance your experience on our Website. A cookie is a small text file placed on your device for record-keeping purposes. You may set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, some parts of our Website may not function properly.
4.2 Usage of Cookies
The usage of a cookie is in no way linked to any personally identifiable information. We may use cookies to:
- Understand and save your preferences for future visits
- Keep track of advertisements
- Compile aggregate data about site traffic and interactions
5. Sharing Information
5.1 Service Providers
We do not sell, trade, or rent your personal information to others. However, we may share limited information (such as your phone number) with trusted vendors or service providers solely to perform services on our behalf—such as sending SMS messages, running email campaigns, or processing payments. Where required by law, we will obtain your consent.
5.2 Legal Compliance and Protection
We may disclose personal information when required by law or if we believe such action is necessary to:
- Comply with legal or regulatory requirements
- Cooperate with an investigation of unlawful activity
- Protect the rights or property of Castle Building & Remodeling or its users
- Identify persons who may be misusing our Website
5.3 Public Forums
If you voluntarily submit information in a public area of our Website (such as comments or discussion boards), it may be collected and used by others. We have no control over how third parties use publicly available information.
6. SMS/Text Messaging
6.1 Consent to Receive SMS Messages
By providing your phone number, you expressly consent to receive SMS text messages from us regarding:
- Appointment reminders and updates
- Other information directly related to our services
- Occasional marketing or promotional offers, if you have opted in
6.2 Opting Out
You may opt out of receiving SMS messages at any time by replying “STOP” or following the instructions included in the message. Message and data rates may apply. If you opt out, we will no longer send you SMS messages unless you explicitly re-enroll.
7. Third-Party Websites
Our Website may contain links to third-party websites, including those of partners, suppliers, advertisers, or affiliates. We are not responsible for the practices or content of these websites. Please review their respective privacy policies when visiting external sites.
8. Privacy Policy Changes
We may update this Privacy Policy at our discretion. When we do, we will revise the “Last Updated” date at the bottom of this page. By using our Website, you agree to review this Privacy Policy periodically to stay informed about updates.
9. Your Consent and Choices
By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Website. Continued use after any changes are posted will signify your acceptance of those changes.
If you would like to opt out of certain tracking or advertising activities, visit:
You may also contact us to update your personal information or opt out of SMS communications at: Info@castlebri.com
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: Info@castlebri.com
Last Updated: March 27, 2025
Disclaimer: This policy is provided for informational purposes only and does not constitute legal advice. For specific questions regarding compliance, please consult a licensed attorney in your jurisdiction.