October 26, 2011 castlebri

The following are frequently asked questions regarding the care and maintenance of Cambria Quartz surfaces from the ones that know best… Cambria! 

Q: How do I maintain Cambria’s natural beauty? 

A: Maintaining your Cambria is easy. Simply wash with warm water and pH neutral, non-abrasive cleaners such as Formula 409® or Simple Green®, with a clear water rinse. For dried spills, a wet cotton cloth should be used. Avoid bleach; alkaline (high pH) cleaners such as oven cleaner, abrasive cleansers such as Comet®, Soft Scrub® products or products containing pumice, SOS® pads and other similar products, paint removers, furniture strippers, tarnish or silver cleaners or the like. DO NOT apply any sealers, penetrants or topical treatments to Cambria under any circumstances. If you have any questions about whether a specific product is acceptable, please contact Cambria. 

Q: Is Cambria resistant to surface damage? 

A: Yes, Cambria is structurally more resistant to surface damage than other stone. However, all stone can be damaged by excessive force or pressure. Cambria will resist stains from fruit juices, food coloring, coffee, tea, grape juice and nail polish. Cambria’s high gloss finish and extremely low moisture absorption provides maximum resistance to staining and fully eliminates the need for any sealing. Its low absorbency greatly reduces the potential for bacterial growth, mold or mildew. 

It is possible that small pieces of quartz can come loose due to wear and tear.  In this case you should contact Castle who can work with the Installer to develop a color match for the gap per Cambria’s recommendation, fill it in & polished it to the same gloss.  It’s a fairly simple repair. 


Q: How does Cambria withstand heat? 

A: Natural stone can be damaged by sudden and rapid change of temperature, especially near the edges, as well as direct or sustained heating of the top. Cambria may not withstand the direct transfer of heat from pots and pans and other cooking units such as electric frying pans and griddles, and some crock-pots, roaster ovens and heat lamps. Therefore, the use of a hot pad or trivet is always recommended. 

Q: Can I cut on my Cambria countertop?  

A: Yes. Cambria is pure natural quartz, giving it superior strength and beauty. Quartz is a 7 in strength on Moh’s Hardness Scale. (A diamond is a 10) You will find that Cambria is so durable, even your finest cutlery won’t harm it. 

Q: Will Cambria fade, yellow, or discolor over time? 

A: No, unlike other surfaces made of plastic and polymers, Cambria’s luster and color is natural and everlasting. 

Q: Is it possible that assuring the beauty of my Cambria can be this “care-free?” 

A: Yes, it is really this easy. Cambria’s care-free benefits and everlasting performance gives you more time for the things that matter most to you.